An experience designed around the patient
Beyond the medical procedure, I attach particular importance to the
experience at the practice. To my mind, coming for aesthetic medicine
should also be a moment one gives oneself: a time to pause, to be
cared for and to feel well. Whether it is a first experience or the
patient is already familiar with this kind of care, my aim is that
they should feel welcomed, listened to and perfectly at ease from the
moment they arrive.
A welcoming atmosphere is therefore fully part of the way I work. A
refreshment may be offered if the patient wishes, and my assistants
remain available throughout their journey to support them, answer
their questions and make their experience at the practice easier.
A medical consultation at every step
The medical consultation remains essential. Before any procedure, I
take the time to review the situation where necessary: how things
have progressed since the last session, new treatments, expectations,
any contraindications or simply a change of plan.
Even when a patient is already under follow-up at the practice, care
is reassessed before every procedure. The aim is to maintain a
personalised approach and never to fall into a pattern of systematic
procedures.
Photographs: a medical and follow-up tool
Medical photographs are taken as part of follow-up. They contribute to
the medico-legal traceability of care, but they are also a genuine
assessment tool. In particular, they make it possible to compare
changes over time objectively: skin quality, laxity, pigmentation,
volumes or the results of a protocol.
It is sometimes difficult to perceive a gradual improvement oneself
when one looks at oneself every day. Photographs then make it possible
to step back and see the ground covered.
Follow-up that continues after the treatment
To my mind, care does not stop when the patient leaves the practice.
After a treatment, I make a point of remaining available in case of a
question, a concern or simply a doubt about the normal course of the
after-effects. Patients can contact me by email; where necessary, I
call them back personally.
My assistants also play an essential role: they can pass on the
relevant documents, support the various stages of follow-up and,
above all, put patients in touch with me quickly when a situation
requires my medical opinion.
A genuine team around the patient
I regard my assistants as indispensable support in my work. To my
mind, the quality of care rests on genuine cohesion between the
patient, the doctor and the team supporting them. This relationship of
trust matters so that the patient understands their treatment, agrees
with the strategy proposed and feels supported before, during and
after the treatments.
And because some procedures can sometimes be a little uncomfortable, I
am particularly keen to preserve a relaxed, warm and reassuring
atmosphere. The aim is simple: that the patient is happy to come, that
they feel looked after and that, despite the medical nature of the
procedures carried out, the appointment remains a good moment.
A profession practised with passion
I do this work with a great deal of pleasure and passion. Since my
early days, I have always felt that I chose a profession in which the
human relationship holds a place as important as medical technique.
Seeing a patient leave with a smile, feeling brighter, more fulfilled
or simply more at one with themselves is probably one of the greatest
satisfactions of my daily work.
This approach concerns women and men alike. It is not about
transforming, but about supporting each person according to their own
expectations. Sometimes a few details are enough to bring that small
boost of confidence and light. That, in the end, is what I wish to
convey through my work: helping my patients to feel comfortable in
their own skin, with naturalness and kindness, so that they may
radiate from the inside as much as the outside.
